Frequently Asked Questions
All your questions about 64vip answered here
Deposits, withdrawals, bonuses, cricket betting, and account security — get clear answers to any question.
This page was created to give you simple, straightforward answers to common questions that come up while using 64vip. Below, 25 questions and answers are organised into five categories — covering deposits and withdrawals, cricket betting, account security, and responsible gaming. If you still have questions, reach out to our 24/7 live chat support.
Frequently Asked Questions
Limits & Controls
If you feel gaming is having a negative effect on your daily life, contact the 64vip support team without delay. Write to us via live chat or at [email protected] and our trained representatives will guide you in the right direction and help you set any breaks or limits you need.
Watch for a few warning signs: betting beyond your budget, playing more to recover losses, cutting back on family or work time to game, and feeling uncomfortable when you try to stop. If you notice these signs, set a limit for yourself or get in touch with us.
Yes, 64vip is only for people aged 21 and above. We verify age during account registration. If a minor has access to any device, it is recommended to enable browser parental controls.
Yes, let our support team know if you need a cooling-off period or a temporary break. You can restrict login for a set period of time. If you need a longer break, you can also apply for self-exclusion, which cannot be lifted before the set period ends once it takes effect.
Self-exclusion is a voluntary arrangement to completely deactivate your account for a defined period. No bets or deposits can be made during this time. To apply, write to us via live chat or at [email protected] — the support team will help you complete the entire process.
Withdrawals
Withdrawals are normally completed within 1 hour. However, identity verification on a first-time withdrawal may take a little longer. Withdrawals are also held if bonus wagering requirements have not been met. If the money has not arrived after the expected time, contact us via live chat.
Yes, 64vip's withdrawal process runs 24 hours a day, 7 days a week. The service does not stop at night, on holidays, or during Eid. Submit a request at any time — we aim to send the money within 1 hour.
The minimum withdrawal amount is ৳1,000. This limit applies to all methods — bKash, Nagad, Rocket, Upay, or bank transfer. Withdrawal requests below this amount will not be accepted.
No, withdrawals are sent only to a wallet or bank account registered in the account holder's own name. For security and fraud prevention, no funds are transferred to third-party numbers. Register all payment methods in your own name.
64vip offers five withdrawal methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks). Provide the correct account number when submitting a request.
Deposits
First check your bKash or Nagad message and confirm the transaction ID (TrxID). Then share the TrxID, amount, and time with us via live chat and our team will verify and complete the deposit quickly. If the money went to the wrong number, contact us immediately.
You can use bKash, Nagad, Rocket, Upay and bank transfer to deposit at 64vip. The minimum deposit amount is ৳300 for all methods. Mobile banking deposits are usually credited instantly.
The minimum deposit amount is ৳300, and this applies equally to all payment methods. Any amount below ৳300 will not be added to your account. Depositing ৳300 or more for the first time makes you eligible for the welcome bonus.
Go to the 64vip deposit page and select bKash. Send Money to the merchant number shown and write your 64vip account ID in the reference field. Once the payment is complete, submit the form with the TrxID — your balance is usually updated within a few minutes.
Yes, 64vip offers a 100% welcome bonus on the first deposit, up to ৳5,000. For example, depositing ৳1,000 adds ৳1,000 in bonus, bringing your total balance to ৳2,000. The wagering requirement is 20x on the bonus amount only, meaning a ৳1,000 bonus requires ৳20,000 in bets.
BPL & International Matches
Yes, betting is available on BPL, T20 World Cup, IPL, and other international cricket tournaments. You can also participate in various markets for Bangladesh Tigers matches. Betting is available on football and kabaddi matches as well.
If a match is declared "No Result" or abandoned due to rain or any other reason, the related bets are generally cancelled and the stake is refunded. However, if a result is determined by the Duckworth-Lewis method, the bet is settled. Check the terms of the relevant event before betting for exact rules.
Decimal odds are a multiplier for your total return, including your original stake. For example, at odds of 2.50, a winning ৳100 bet returns ৳250 in total (profit of ৳150). At odds of 1.50, a ৳100 bet returns ৳150 in total. Higher odds mean a lower chance of winning, but a higher profit.
Popular cricket markets include Match Winner, Toss Winner, Innings Run Total, Top Run Scorer, Leading Wicket Taker, and Next Dismissal Method. More markets are available for big matches like Bangladesh vs India.
Yes, 64vip offers in-play or live betting. You can place bets at changing odds while a match is in progress. Faster markets such as over-by-over, next wicket, and next boundary are also available live. A good mobile data connection gives the best experience.
Security & Privacy
Never give your OTP, bKash PIN, Nagad PIN, or account password to anyone — no 64vip representative will ever ask for these. Any call or message requesting them is a scam. Hang up immediately and report it to [email protected].
Use a password of at least 12 characters containing uppercase letters, lowercase letters, numbers, and special characters (!, @, #, etc.). Avoid your own name, date of birth, or simple sequences (123456). Do not use your 64vip account password anywhere else and change it regularly.
Always check that the address bar in your browser shows 64vip.bar and confirm the connection is HTTPS. Be cautious if you see slight spelling differences (64vvip, 64-vip) or a different domain extension (.net, .com). Fraudulent sites often lure users with unusually large bonuses. If in doubt, contact support directly.
If you notice an unfamiliar login, unexpected bets, or changes to your balance, change your password immediately and report it via live chat or at [email protected]. Acting quickly can limit the damage. Request a temporary account freeze if needed.
64vip uses SSL encryption to keep all data secure. Your personal information is not sold to third parties. For full details, visit our privacy policy page, which outlines how information is collected, used, and protected.
Have more questions?
Our experienced support team is with you day and night, seven days a week — in both Bengali and English.
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